Student of psychology, researcher, serial crafter, traveler.

Education


George Mason University, Fairfax, Virginia
January 2012 to May 2013
Bachelor of Science, Psychology
GPA 3.64/4.0, Cum Laude

Northern Virginia Community College, Annandale, Virginia
December 2011
Associate of Art, Liberal Arts with Specialization in Psychology
GPA 3.45/4.0, Cum Laude


Research

Experience


Undergraduate Research Assistant, Gender Wellness Study, Fairfax, Virginia
September 2012 to June 2013
•Researched previous multi-disciplinary studies and meta-analyses on gender differences and employer wellness programs and provided literature reviews
•Responsible for creating and defining taxonomy of relevant characteristics from literature as well as eliminating and streamlining excessive characteristics

Undergraduate Research Assistant, Creativity Exercises Study, Fairfax, Virginia
September 2012 to May 2013
•Devised and implemented a scale for coding creativity exercises and designed methodology for creating future scales
•Performed coding for each exercise used in the study and refined existing classifications of creativity

Undergraduate Research Assistant, Women in STEM Research, Fairfax, Virginia
December 2012 to January 2013
•Collected contact information of over 100 previous participants
•Updated records of study participants and reviewed accuracy of previous updates

Undergraduate Research Assistant, Emotional Management Orientation and Training Exercise (EMOTE) Project Phase 2, Fairfax, Virginia
February 2012 to May 2012
•Assisted research personnel in Industrial/Organization psychology department to conduct experiment
•Responsible for prepping and supervising twenty participants for experiment
•Performed experiment and documented irregularities and necessary observations as needed


Publications


Manuscripts in preparation
Gilmore, P. L., Sheng, Z., Vu, J., Tetrick, L. E., Buffardi, L. C., Zaccaro, S. J. (in preparation). Toward a stronger motivational theory of innovative performance.


Work

Experience


Arlington Community Learning (formerly Arlington Adult Education), Arlington, VA
Soap Making for Beginners and Natural Bath and Body Treats Instructor
February 2015-present
•Developed curriculum for a soap making and a bath and body products class
•Created classroom materials and taught classes of 5-10 students , emphasizing safety procedures when working with caustic ingredients such as lye
•Opened an online forum for continued question and answer sessions with students

GovProcure, Falls Church, Virginia
Customer Success Manager
June 2013 to present
•Provided user support; managed new user setup and delivered ongoing assistance to existing users regarding use/troubleshooting of product, created user guide documentation for the software and virtual help desk
•Assisted in product implementation and development; developed implementation process and produced admin user guide for implementation process; conducted continuous testing of product for bugs
•Developed and managed marketing operations, particularly in social media marketing; managed daily tasks of each operation
•Worked on creating branding for product and increased exposure by scheduling appearances at conferences, federal government vendor outreach sessions, and business forums for sales and marketing team
•Compiled and analyzed data and reach of marketing operations to ensure effectiveness; adjusted each operation as needed
•Developed and assisted in sales operations, primarily in developing inside sales and outside sales tactics

Mason LIFE, Fairfax, Virginia
Employee Staff/Mentor
September 2012 to present
•Delivered one-on-one support in the workplace to four George Mason University Mason LIFE students with intellectual and developmental disabilities in Congressional internships at Capitol Hill via coordination of tasks and counseling as needed
•Served as liaisons for students to their parents, instructors and supervisors as students became more comfortable with their social skills and coached students on life and job skills at on-campus work sites as preparation for graduation and independent living
•Provided help during non-internship days in various activities with students including reading and spelling classes and homework help

Teavana, Arlington, Virginia
Team Lead/Sales
2010 to 2011
•Opened a new location and surpassed opening goals by 200% and maintained average of 150% sales goals for 6 months
•Led sales team and trained new employees

Everything But Water (formerly Water Water Everywhere), McLean, Virginia
Store Manager/Sales
2005 to 2010
•Achieved and surpassed annual and monthly sales goals as well as prior year profits by 5-25% throughout employment
•Member of $200,000 personal sales goal club, 3 years


Honors and

Awards


International Baccalaureate Diploma Recipient

Northern Virginia Community College
Presidential Scholar (2 Semesters)

George Mason University
Dean’s List (3 Semesters)


Affiliations


Student Affiliate of American Psychological Assocation
2011 to present

Student Member of Association for Psychological Science
2012 to present

Student Affiliate of Society of Industrial/Organizational Psychology
2013 to present


Volunteer

Experience


Living Vicky, Arlington, VA
Social Media Coordinator
2014-Present
•Develop and implement social media efforts
•Train incoming social media volunteers

King Street Cats, Alexandria, VA
Mobile Adoption Counselor
2014-Present
•Bring cats to off-site locations for adoption events
•Circulate flyers/brochures, lead potential adopters to main location, and gather donations

Kids Knit Nite at Beatley Central Library, Alexandria, VA
Knitting Volunteer
2014-Present
•Taught children ages 8-10 how to knit


Skills


Proficient in ::

Advanced:
Microsoft Word, Microsoft Powerpoint, Microsoft Excel, Pages, Keynote, Numbers

Competent:
Windows and Mac OS, Numbers, Adobe Photoshop CS6, Microsoft Access, Google Docs, Survey Monkey, SPSS, Salesforce, MailChimp

Familiar:
SAS